Add capacity,not overhead, not complexity, not cost.
Your team spends days every week on admin that happens on a screen: chasing paperwork, reconciling invoices, answering the same questions.
We build AI agents that take that work on, so your team can focus on the work that grows the business.
Growth creates bottlenecks.Agents clear them.
Growth brings more admin: more orders to process, invoices to check and questions to answer. It lands on the same few people, and everything slows down.
AI agents handle that routine work, so your team keeps up with demand and your costs don't rise in step with revenue.
What we can help with
Automate time-consuming tasks
Agents handle the chasing, checking and re-keying across your systems, and flag only the exceptions to your team.
Build company knowledge agents
Anyone in the business can get answers from your data and documents in plain English, without waiting on reports or analysts.
Ship your stalled AI projects
Already built something that isn't quite ready? We find what's holding it back and get it into production.
Agents already in production
Manufacturing
An agent that lets factory managers ask questions of live production data, replacing weekly reports and manual escalation.
<2 min
to find the root cause of a drop in efficiency
20+
factories live in the first month
Payments
An agent that watches payment servers around the clock, spots problems and triages them before they become support tickets.
<1 min
to resolve a query, down from 10 to 15
60%
fewer escalations to the engineering team
Insurance
An agent that reads claim documents, applies the insurer's decision rules and routes only the uncertain cases to experienced assessors.
80%+
of claims processed without manual handling
3 days
cut from average claim turnaround
Founder-led by experienced operators
John Reid
- 0→1 AI agent infrastructure product (Signals by Snowplow.io): conception, development & delivery.
- 10+ years of product & data expertise at VC-backed startups & scale-ups across Southeast Asia and Europe.
- Launched four 6-figure ARR enterprise products; defined growth strategy for a 100m+ GMV consumer business across 4 markets.
James Reid
- 0→1 operational product experience building Iceberg: an integrated contract, vendor and billing management platform.
- Operations and data engineering lead at a Singaporean insurtech through a hyper-growth period.
- CFA, MBA, 4+ years M&A advisory at Rand Merchant Bank.
Live in months, not years
Typically live within 3 to 6 months. In-house projects often take a year or more.
First 2 weeks
Understand
Meet your team, map where the hours go and get the access we need.
Weeks 2 to 8
Build together
Weekly sprints, with something you can see and test every week.
Month 2 onwards
Go live and hand over
Launch, track adoption and keep improving until it's running smoothly.
No new subscription. We build inside your existing systems, not another tool you pay for every month.
We get into the detail. The edge cases in your data and workflow are where these projects get stuck, so we work through them with you.
You own it outright. The code, documentation and training are yours once it's live.
Hear from our customers
What impressed us most was how quickly Reidworks got to the real problems — they spoke to everyone from our engineers to our operations team, and that showed in what they built. We came away with usable tools and a much clearer sense of where AI can move the needle.
They handled the full stack — optimised our Postgres layer, added proper tracing and evals, and set up monitoring so we could trust it in production. The result is a data agent that's accurate, fast, observable, and delivering consistent analysis across our customer base.
Get your team's week back
Tell us about the admin that eats into your team's week, and we'll work with you to solve it with agents.